Ground shipping is free in the continental United States with orders of $50 or more. An $8 flat fee is applied to all orders below $50.
Currently, our website only accommodates shipments within the continental United States: we do not ship to Alaska, Hawaii, and the U.S. Virgin islands.
Orders are usually processed and shipped within 24-48 hours from the time that they are received, if received during our normal business hours. Once your order has been processed and shipped, you will receive a shipment confirmation email to the email address linked to your account. We only ship ground to comply with polish shipping restrictions. We kindly ask that you anticipate 7 to 10 business days for shipping.
We hope that you enjoy your Flora 1761 products. However, if you are not completely satisfied, unopened items may be returned or exchanged within 14 days from the date of product receipt. Refunds are credited to the original payment card only. Customers who would like to return or exchange a product should email firstname.lastname@example.org to have a Return Authorization Number issued before returning any merchandise by mail.
We're sorry, but unfortunately shipping fees are non-refundable. In the case of damaged items, please contact us within 48 hours of receiving your shipment at email@example.com.